Popular Waze Navigation App Driving Some People Crazy

LOS ANGELES (CBSLA.com) — Waze calls itself the world’s largest community-based traffic and navigation app that allows users to share real-time traffic and road information, saving them time and money on their daily commute. But while the app is popular with many commuters, it is driving some people living in quiet neighborhoods crazy.

Josh Kraakevik is a business consultant who lives in Costa Mesa but works in Downtown Los Angeles. He leaves for his daily commute before the sun comes up.

His daily drive entails departing his house at 5:30 a.m. and driving for more than an hour to work. Because his daily trek is so tedious and long, he relies on Waze to give him the quickest routes.

“Sometimes, you’re like white-knuckling all the way, even though you’re only going 5 miles an hour,” Kraakevik said.

The navigation app provides step-by-step instructions on the fastest routes, often taking users off the freeway in favor of surface streets.

Kraakevik said while he never felt like he was in danger, Waze has sometimes taken him through some sketchy parts of town. “I’m sure that’s something that Waze doesn’t take into consideration is crime statistics.”

But the Waze features that Kraakevik finds useful can be a headache for Melissa Menard, who lives in Sherman Oaks. She blames the app for turning her quiet residential neighborhood into a busy thoroughfare.

Menard has lived on Cody Road for 16 years. Her street is now selected by Waze as a good alternate to the 405 Freeway. She said the daily bumper-to-bumper traffic is disrupting her peace.

Read more and see the video at CBSLA.com.

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